Microcourse on Leveraging Influence in Complex Environments

Micro-Course 3 on Leveraging Influence on the Counterpart

This Micro-course provides the foundational concepts and tools to map stakeholders and plan interventions to leverage influence.

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Course description

This microcourse introduces a practical method for mapping and leveraging stakeholder influence around a negotiation. Participants learn to identify the actors who can shape a counterpart’s decisions, map their position, identity and influence, and identify effective pathways for mobilizing support, neutralizing opposition and sustaining influence through implementation. A case exercise and AI-supported negotiation coach help participants apply the method to a complex negotiation environment.

1. Welcome and instructions
1. Part 1: Leveraging influence in complex environments
2. Part 2: Crafting the map of influence
1. The Stagecoach Labour Dispute: Mapping influence around the union leadership
2. Material for the Stagecoach exercise
3. Omega Network Mapping Instructions
4. Omega Case Study Backgrounder
5. Knowledge base for the Omega case exercise on the network map of the Minister of Health
1. Short quiz on leveraging influence over the counterpart
1. Give your Feedback on the Micro-Course (Anonymous)
1. Knowledge base for leveraging influence in a complex environment
2. CCHN Field Manual